I write quite often from the perspective of larger company social media and business communications. That’s because most of my clients are large companies. However, these social tools allow a small business owner a lot in the way of advantages, and I want to put together a little map of steps I might take if I were running a small business and wanted more sales.
as chris notes here, most of his clients are larger firms. these are great suggestions for small businesses who want to get the benefits of the new social media tools without investing a boatload of cash (or time).