Twitter responds to missing RT’s saga (via thenextweb)

Twitter responds to missing RT’s saga.

Posted by Brad McCarty Follow Brad McCarty on twitter on May 20th, 2010

We’ve been watching this episode since yesterday.  Some Twitter users were noticing that anything with RT in it wasn’t being seen in certain search functions.  The community as a whole went into an uproar.

It seems that Twitter heard that message loud and clear.  We contacted Twitter, and were just given this response via email:

“We’ve been experimenting with ways to identify duplicate content, and recently implemented an approach that identifies retweets as duplicates. This only applied for logged-in searches on www.twitter.com, not to searches on search.twitter.com, search APIs, or the logged-out homepage.  However, this change has not had a positive impact on the user experience so we plan to revert it. Eliminating explicitly duplicative content from search results in a more intelligent way is something we plan to work on more in the long-term.”

It’s always great to see when a company listens to the user base, and even greater when they take an extended hand.  The RT function is important to many of us, and Twitter sees that fact.

For more, follow TNW Social Media on twitter, Buzz, and Facebook. Follow TNW Network on twitter, Buzz, and Facebook for all our top stories.